Privacy policy
Version 1.0. [BLOCKED — OWNER INPUT REQUIRED] : data controller,
any DPO and final legal bases depend on the publisher's identity.
1. Data controller
Voir Legal notice (EXPERT FORCE, SARL — RCS Melun 948 669 965). Contact : security@reputaguard.com (adresse active dès la configuration du domaine).
2. Data collected
- Account : organization name, contact email.
- Service usage : reviews analyzed (public content and data you
- Payment : processed by our provider (Stripe) — we store
connect), usage metrics, technical logs.
no card data; only identifiers (customer, subscription) are kept.
3. Purposes
Providing the reputation monitoring and defense service; billing; security; legal compliance.
4. Legal basis
Contract performance (service provision), legitimate interest (security, abuse prevention), legal obligation (billing). Data controller: EXPERT FORCE, SARL with €1,000 capital, 1 B Avenue du Général Leclerc, 77000 Melun — RCS Melun 948 669 965.
5. Retention
- Accounts actifs : durée de l'abonnement.
- After termination: deletion within 90 days unless legally required
(invoices: applicable legal period).
6. Your rights (GDPR)
Access, rectification, erasure, portability, objection, restriction — exercise them via security@reputaguard.com. Response within 30 days.
7. Sub-processors
- Hosting: EU servers (Germany) — provider to be confirmed by the lawyer
- Payment : Stripe
- AI analysis: models treating data as DATA, NOT INSTRUCTIONS
(no external content can alter our system instructions).
8. Security
Encryption in transit (TLS) and at rest for backups, strict per-organization isolation (tested multi-tenant), audit logs, least-privilege principle.
9. Complaints
CNIL (France) or the competent authority in your country.